General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

 

Delivery Terms

In general, domestic shipments are in transit for 4 - 8 days.

Delay during peak / festive season expected.


Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.


Change Of Delivery Address

For change of delivery address requests, we are unable to change the address at any time before the order has been dispatched.


P.O. Box Shipping

Fashionstorm.in will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.


Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

 

Customer service

For all customer service enquiries, please email us at khayatijain08@gmail.com